Please see the Canceling a Mobile Membership for more information on how to cancel with your provider. These memberships are set up directly through your mobile app provider. Note: R ecurring memberships purchased through Google Play or iTunes cannot be canceled by Roblox. For any questions or concerns regarding what payment types are accepted by each app store or how to use a specific method of payment with them, please reach out to the app store for further assistance. ITunes, Google Play, and Amazon offer a variety of payment options.

To cancel the purchase before completing it, use the Cancel or Back feature of your device. A pop-up window will appear, asking to confirm your purchase.Choose the membership or Robux amount you want to buy.Navigate to and then click on the (membership) or (Robux) icon.You can select one of the available request types (including refund request), fill in the message and submit the request to the provided contact.Robux and membership can be bought in the Roblox Mobile App found on the iTunes, Google Play, and Amazon app stores. To do so, you must login to Gmail using Google credentials used on Google Play.Ĭlick on the contact link to Google Wallet. You can find the developer/publisher contact details in the corresponding email receipt/invoice from Google. You will find the developers' contact information in the description of the item and Google Wallet. If the 2-hour return window has expired, you will have to contact the developer directly to initiate a refund. You can also check the status of the transaction within Google Wallet.After clicking “Refund” the client will automatically uninstall the application and trigger a refund.

If the 2 hours refund window has not yet passed, the app is eligible for refund and will have a button saying 'Refund'.

Launch Google Play on your device, Select Menu > My Apps, Select the app you'd like to return.

Google store payment